Privacy Policy
Last updated: June 9, 2025
Rishfits LLC ("Rishfits," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and delete personal information when you visit rishfits.com, purchase our services, or use the PTFlow training app.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, and phone number when you sign up, complete a purchase, or fill out a form.
- Payment information — billing details processed securely by Stripe. We do not store full credit card numbers on our servers.
- Account information — login credentials and profile details for the PTFlow app or other platforms we provide access to.
- Assessment and fitness data — mobility assessment responses, movement videos, quiz answers, and program-related information you submit as part of our coaching services.
- Usage data — pages visited, interactions with our website, device type, browser, and general analytics data.
2. How We Use Your Information
We use your information to:
- Deliver coaching programs, assessments, and digital products
- Process payments and manage subscriptions
- Create and maintain your account in the PTFlow app
- Provide customer support and respond to your inquiries
- Send service-related communications such as onboarding instructions
- Improve our website, products, and user experience
- Comply with legal obligations
3. Data Retention and Deletion
We retain personal data only as long as necessary to provide our services and fulfill the purposes described in this policy.
Personal data collected through our website, assessments, and related services is automatically deleted after one month (30 days) unless you have an active paid subscription or ongoing coaching relationship with us that requires continued access to your information. When data is deleted, it is removed from our active systems and is not retained beyond that period except where we are legally required to keep certain records (such as payment transaction records maintained by our payment processor).
If you would like your data deleted sooner, contact us at support@rishfits.com and we will process your request promptly.
4. How We Share Information
We do not sell your personal information. We may share data with trusted third-party service providers who help us operate our business, including:
- Stripe — payment processing
- Supabase and related infrastructure — data storage and authentication
- Email and communication tools — customer support and notifications
- Analytics providers — website usage and performance
These providers are permitted to use your data only to perform services on our behalf and are required to protect it appropriately.
5. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve site performance. You can control cookies through your browser settings, though disabling them may affect certain site features.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, email support@rishfits.com.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Third-Party Links
Our website may contain links to third-party sites such as app stores or social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at support@rishfits.com.